Awards
City Inn Group
'Best Business Hotel Brand 2006', Business Travel World Awards
Most Improved Brand of the Year in Britain, 2005 BDRC Hotel Guest Survey
Top 5 Best UK Hotels, Guardian/Observer Travel Awards 2004
City Inn Westminster
Winner of Best Group Hotel, 2005 Caterer & Hotelkeeper Awards
RIBA Award (for design excellence and contribution to the local environment) June 2004
Winner of Best New Hotel, International Hotel Investment Forum 2004
Winner of Best New Hotel, European Hotel Design Awards 2003
City Café Glasgow
'Best Newcomer' Auchentoshan 'Spirit of Glasgow' Award, Glasgow Restaurateurs Association 2001
City Café Bristol
2 AA Rosettes, awarded in January 2003, 2004, 2005
Winner of Best Restaurant in Bristol, Bristol and Bath Good Food Guide 2003
City Café Birmingham:
Colin Layfield, 'Chef of the Year' MARCHE Award 2005
Top 5 Best Restaurants (£25-£45) in the Birmingham Evening Mail 'Night Out Awards' 2003
Press Coverage
'The new Millbank Lounge aims to provide classy cocktails and mellow moods for the young Machiavellian set'
Independent on Sunday, September 2003
'Millbank Lounge, a sleek bar with varied cocktail and whiskey menus, stylish food, soft lighting and tasteful red and cream decor…guaranteed a good seat.'
Time Out London
'Bar of the Week: Millbank Lounge.'
Observer
'A revelation…If you're serious about food, City Café is definitely in the top five of must-see Bristol destinations.'
Venue Magazine
'Top 5 Best UK Hotels.'
Guardian/Observer Travel Awards
'Millbank Lounge is a treat to the eyes and the senses.'
Nine to Five
'City Inn is definitely a brand that's going places.'
Caterer & Hotelkeeper
'Spacious and stylish…a modern and sleek interior and a lively, imaginative, well-priced menu packed full of surprises.'
Birmingham Post
Customer Feedback
'Amazing hotel! This was the best and friendliest hotel I have ever stayed at.'
'Excellent Hotel. Professional staff, amazingly excellent gourmet food in City Cafe, best designed rooms I have seen throughout the world. A complete 5* stay.'
'What a first class hotel, in a beautiful part of London. Modern and well designed with plenty of extras....Plasma TV, Free DVDs and CDs for hire, Broadband excess for your laptop (notebook), fluffy white bathrobes and extremely comfortable beds. Staff were excellent and professional and the service was second to none. An excellent find in a lovely location.'
'I am unable to find one single fault with this hotel.'
'Very stylish! It is very clean, modern, trendy and comfortable. The bathroom was wonderful with a great power shower!'
'Very professional and extremely courteous. I now intend to use City Inn for all business meetings and stop-overs.'
'We had a wonderful weekend at the City Inn. The accommodation was spotless and very modern with broadband internet access from your laptop. The staff were most welcoming and helpful.'
'Style, ambience, comfort of hotel couldn't be faulted as was central position in the City. Can thoroughly recommend to all visitors, will be using this hotel again.'
'We thoroughly enjoyed our holiday in London, and one of the main reasons was the City Inn. The hotel facilities and services were excellent. Our room was brilliant...it was comfortable, clean, and stylish. And breakfast in the City Cafe was delicious. I'm already looking forward to our next visit to London, and the City Inn.'
'Bright and airy, friendly staff and smallish room (and even smaller bathroom) are compensated by the quality furnishings and decor. Would go back.'
'We loved the hotel, sleek design combined with warm hospitality.'
'Excellent - in a word. I stayed with my sister for two nights and was very impressed with the service given by the friendly professional staff. A very enjoyable stay with excellent food. Thank you.'
'Staff were outstanding and always on hand whatever the time of day/night. Rooms were outstanding and very modern, will be returning in near future to London with children, will book with you again.'
'Thanks for making our anniversary an unforgettable one. Hats off to the City Café staff for cooking a delicious meal in spite of our strict and restricted food requirements. Excellent value for money and would definitely recommend others for the superb service provided by the entire staff.'
'I would like to thank you for your hospitality during our stay with you. The hotel just topped off the perfect weekend and I'm going to recommend you to those I know looking for somewhere to stay when in Glasgow. Once again thank you very much we will be back in the near future. Will check web site for concert packages as they are excellent prices. Look forward to seeing you all again soon.'
'The restaurant service was excellent, very fresh seasonal food well prepared and served promptly, the wine list was also excellent and not over expensive.'
'The rooms are very airy with a Scandinavia feel, white bedding and lots of light wood furniture, the beds were commented on as being extremely comfortable.'
'David the conference organiser could not do enough for us and was on hand at all times. I would certainly recommend this hotel to anyone looking for a good meeting venue in Bristol (it is also easy to find from the ring road).'
'I had the pleasure of dining in your restaurant in Bristol, it was truly a remarkable standard of cuisine. I have eaten at restaurants all over London and the South West of England, I regularly entertain clients at the Ivy, Le Pont de la Tour and other well established restaurants of a prestigious demand. I must pass on my feedback to your chef, as the standard of food was divine.'
'Thank you very much for the delicious lunch we have just had at City Café Bristol. The food was beautiful, the cafe has such a scenic location and above all our waitress Angela was fantastic. It's my belief that the Angela's in this country keep our economy strong and everyone happy. Well done for having a great asset in Angela.'