Best Rate Guarantee
City Inn guarantees that for any hotel reservation booked through www.cityinn.com you won't find a lower room rate generally available on the internet for that same type of room in the same City Inn hotel.We are so confident of our promise that if you find a lower publicly available rate on the internet for the same room and bed type, in the same hotel, for the same dates, and for the same number of guests and you submit a claim to us within 24 hours of making a room reservation with us, upon verification we'll not only honour the lower rate but we'll give you a further 10% discount on that rate.*
* Please note claims submitted outside of office hours (Monday - Friday 9am - 5pm) will be responded to within 24 hours of the next working day.
To use this guarantee you must use the online claim form.
For a claim to be valid under this guarantee, it must satisfy all terms and conditions.